It's no secret that authentic customer reviews are important pre-purchase trust signals for digital products. By building an automated and scalable system to collect reviews, Hoist can help you turn your early supporters into strong advocates.
Enable reviews collection for a product and we take care of the rest. Customers are sent an email with a review form after purchase. Alternatively, upload a list of customers for one-time reviews collection.
Use the social proof you already have - add links to tweets of customers and influencers talking about your product. These get added to the reviews landing page.
Customer reviews & Twitter testimonials are dynamically updated to a reviews landing page. Link this to your Gumroad product and other social media to drive more conversions.
Log in with Gumroad to share access to your products. Copy our webhook link to your Gumroad profile on the 'Advanced Settings' page. This lets Hoist use Gumroad Ping and be alerted each time there is a new purchase.
Select products you want automated review collection for. You can also upload a list of your old customers to trigger a one-time email. Customers will receive an email with a review form. All reviews are dynamically updated on the review landing page.
Add links to tweets about the product. These tweets will embed on your review landing page, below the customer reviews.
Copy the review landing page URL for the product and link it to your Gumroad product page or any other landing page.
Star ratings from Gumroad are a useful social proof signal, but people want to see written detailed feedback from customers who've bought your product. A lot of creators today solve for this by adding screenshots and copies of testimonials on their landing pages. We want to automate this and make it more scalable.
Outside of the automated email workflow, if you wanted to encourage your customers to share reviews - easy! Just copy the the review form link for the product from the dashboard and share it.
Not just yet, but we're hoping to launch this soon! If you have any ideas around this or other feature requests, please write to us at email@example.com
You can create a 'Testimonials' section in your product description and paste the reviews landing page link. In the future, we hope to pitch Gumroad the option of embedding our reviews widget within the product page .
Reviews that are collected through the automated email workflow are tagged 'Verified'. Reviews collected through other sources will still be shown on the page without the tag. You can email us at firstname.lastname@example.org with proof of purchase to convert them to verified reviews.